Our leadership team has experience in building & leading safety & security teams from pre-opening a new property through hard or soft renovations and new ownership or hotel management transitions.
Determining unique solutions reducing frequency and severity in guest and colleague loss segmentation which contributes to better flow-through to the bottom line.
All Compass360HS safety & security strategies significantly contribute to increased Overall Guest Satisfaction, Colleague Awareness/Engagement and will always exceeds Hotel Management and Ownership expectations for safety & security operations.
Staff your hotel with a certified safety & security officer or team.
360HS Security Teams
In-House full or limited service hospitality security officers.
Hybrid partnership security teams, working with your in-house team.
Request a experienced hotel security director for short term assignments.
CONFERENCE & SPECIAL
The Compass360HS team has partnered with elite planners from several industries and provided safety & security support for benchmarking conferences and events.
Our leadership knows that every "Experience" is a "Permanent Record" of the Service Executed for that particular event.
Whether your venue or property is single and unique or part of a brand, mitigation of loss is and will remain a high priority of Ownership and Management. Inclusive, compliance & recognition based solutions addressing all risk areas.
Recognition programming, addressing all risk areas.
Customized tool which documents task compliance.
Our safety & security training programs will align with your mission, vision and company values, resulting in an exceptional experience for the guest and colleague. Compass360HS trainers have conducted pre-opening through refresher programs which support reduced risk to the brand.
Compass360HS training programs for all colleague levels in;
On-Boarding/New Hire Safety & Security Orientation
Annual Refresher (Brand Compliance)
Active Shooter/Human Trafficking
TIPS or CARE Certification, reducing risks when serving or monitoring alcohol consumption
All Compass360HS Investigators are Board Certified, Licensed with experience in determining the root cause of an incident within any hospitality environment. Our Audit and Mystery Shopper programs are brand-focused, guest-centric, and measurable while supporting your quality assurance program.
Investigative support for claims investigation.
We help to ensure that all your processes and procedures are compliant with all legal and brand standards.
Physical Risk, Safety & Security, and Assessment Programs, customized to fit your needs.
Mystery Shopper and Quality Assurance Programming, “measure against standards, use for benchmarking”
Pre-Employment Background and MVR checks, “don’t rely just on public records.”